Credit Risk Oversight Manager

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London/Cardiff/UK Remote | 💰£79,900 - £95,000 + Incentive Awards tied to your performance + Benefits ✨

Our Credit Oversight team⭐

Our Borrowing (lending) business is growing rapidly across both existing products and with the planned launch of new initiatives. As our lending portfolio grows, our second line of defence Credit Risk Oversight team is growing with it - and we’re looking for a Credit Risk Oversight Manager to join us!

Our Credit Risk Oversight team is crucial in providing support and challenge to our Borrowing teams in the first line of defence to help Monzo grow safely. We’re looking for someone (maybe you?!) with proven experience in consumer credit risk who likes getting into the details and analysing data to deliver independent assurance - and challenge - of credit risk management across the lifecycle.

Ideally you’ll have experience and in-depth knowledge of retail unsecured or small business credit risk strategy within financial services. You’ll have seen first-hand how a credit portfolio performs at different stages of the credit cycle, and have hands-on experience in shaping or overseeing lending strategies. You’ll have a collaborative approach, and be comfortable working across a broad range of stakeholders. You’ll also be someone who likes getting into the details, analysing data and providing constructive challenges.

🔑You’ll play a key role by...

Providing ongoing oversight of credit risk - this includes analysing and understanding the performance of our existing lending products, developing and enhancing monitoring metrics and providing input to relevant committees and forums

Partnering with our first line of defence teams to support credit strategy changes - including new product launches and pilots - ensuring that we deliver magical lending products for our customers while meeting our Risk Appetite

Delivering deep insight, feedback and challenge on our credit strategies - including data-driven analysis and actionable counter-proposals - to support management decision making and shaping better outcomes for our customers

Leading second line assurance work on thematic reviews

Collaborating with our model validation and model development teams to ensure understanding of the models that underpin our credit strategies

Providing credit expertise and input into relevant strategic projects and critical Monzo-wide processes, such as stress-testing and forecasting

Supporting us in maintaining our Credit Risk Framework and making sure it is well embedded within the business

Taking a balanced and proportionate approach to risk management, making sure that managing risks becomes part of everyone at Monzo’s day-to-day role

🤩 We’d love to hear from you if you …

Have a strong background in credit risk management within consumer or small business lending - experience in unsecured product, such as credit cards, loans or overdrafts would be particularly beneficial

Have proven analytical skills, and can use these to interrogate data, build monitoring and look for early indicators of trends

Have hands-on experience and/or understanding of how to use credit risk scorecards and NPV models to deve