Creative Operations Manager

The Role

At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in In this role, you will take on a key responsibility in managing end-to-end creative operations and project execution across online and offline channels, contributing to our ongoing efforts to drive business success, improve operational efficiency, and enhance stakeholder and customer satisfaction, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

Manage end-to-end creative projects across online and offline channels, from briefing to final delivery

Coordinate with designers, copywriters, producers, and cross-functional stakeholders to ensure smooth project execution

Prioritize and manage multiple simultaneous projects while maintaining timelines, budgets, and quality standards

Track project progress, resource allocation, and production schedules to ensure efficient delivery

Analyze project data and generate reports to identify opportunities for process optimization and operational improvements

Ensure alignment with brand guidelines, governance processes, and quality standards throughout the project lifecycle

Facilitate clear communication between teams and stakeholders across different markets and functions

Support the continuous improvement of workflows, tools, and project management best practices

What yo