KeyStep
Creative Operations Manager
HelloFresh
Manila, Manila, Philippines
Full-time
17 days ago
The Role At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology…
The role
As Lead Creative Operations, you will lead a team of Creative Project Managers as part of HelloFresh Group's in-house Creative Studio in Berlin and will be responsible for all online and offline creative production. You will oversee incoming requests, plan bi-weekly production sprints and allocate Project Managers, Designers and Copywriters across a wide range of projects and across full-time, freelance and 3rd party resources. You will ensure all operational service levels are met and creative production targets are hit, every day, every week, every month.
Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.
What you’ll do
Drive operational excellence across all online- and offline creative production processes
Plan bi-weekly design and copy-production sprints, ensure appropriate creative resource allocation across full-time employees, freelancers and 3rd parties
Identify and resolve operational issues and bottlenecks to increase turnover time
Manage end-to-end creative projects across different functions, from briefing to delivery
Collaborate with Brand, Campaign and Channel Managers across international markets to ensure seamless flow of information and delivery
Inspire and mentor your direct team of Creative Project Managers to constantly improve
What you’ll bring
You are a senior creative operations manager with 7+ years of professional experience, ideally from a high-volume agency or inhouse creative production environment
You have experience leading agile teams
You have experience in international environments, ideally from matrix-organizations
You are a creative problem solver who can go deep into day-to-day challenges when needed, without losing sight overall performance
You have strong communicati
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
The Role At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology…