Controls Specialist

About us

GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday.

We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific. For more information, please visit www.gocardless.com and follow us on LinkedIn @GoCardless.

Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach.

The role

As a regulated payment provider, we must ensure we manage operational risk and our regulatory requirements correctly. We do this by having a robust control framework across some of our business-critical areas, like payments and billing.

This role will be central to ensuring our 1st line Operations teams continue to implement, manage, test and regularly update controls frameworks. You'll manage the end-to-end controls framework for our operational teams, including but not limited to Payments Operations, Billing and Credit Control. You will be a key point of contact for managing our annual Safeguarding and SOC1 audits, engaging with auditors and gathering and submitting evidence.

The role provides an excellent opportunity to work with the broader Enterprise Risk community and shape the controls environment for a fast-growing FinTech, putting your stamp on how controls are designed, implemented and managed.

What excites you

Designing and implementing controls. Working with the Regulatory Compliance team to understand the complete picture of the control landscape and then collaborating with 1st line control owners in our Operation to implement relevant controls

Control assessment and reporting. Updating the safeguarding and SOC1 controls assessments on a regular cadence

Direct control management. Managing key controls within our Internal Operations teams

Understanding existing processes and re-designing controls to meet current and future business needs

Working with the Regulatory team to ensure audits are completed successfully, including explaining our first-line controls to auditors and regulators

Improving efficiency through the standardisation, automation or removal of controls

Building positive relationships with stakeholders across the different lines of defence to help develop a real understanding of our risk exposure, control environment, deficiencies and gaps

Autonomy to drive change from the ground up

What excites us

Have worked in a regulated environment, preferably financial services or at a FinTech

Previous experience working in a similar role, such as Audit, you’re skilled in designing, implementing and testing the effectiveness of controls

You're a great communicator. You can simplify and clearly explain the what and why behind the controls you implement

You understand how to balance compliance and operational efficiency

You have a solid understanding of the three lines of defence and have experience working with Regulatory Compliance teams as well as external auditors

You have great attention to detail, you work in a structured manner and you’re comfortable with data

You’re comfortable working in a fast-paced environment where your responsibilities can evolve and change

You're a self-starter and can work independently with minimal supervision

Base salary range: 2867 EUR/ months gross - 4300 EUR/ months gross

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and t