Consumer Duty Manager Department: CEO Location: London Reporting To: CEO Purpose Manage and oversee DNA’s approach to FCA Consumer Duty including end-to-end management of customer complaints, ensuring DNA deliver fair customer outcomes, regulatory compliance, and continuous improvement across products, services, and communications. You will be responsible for Consumer Duty: Own, define and embed DNA’s Consumer Duty framework Review update and ma...
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
