Connected 1st Line Wireless engineer

Job Description The 1st Line Wireless Engineer is the first technical point of contact for customers experiencing Wi‑Fi and wireless‑related issues across managed customer estates. The role focuses on initial diagnosis, triage, and resolution of common wireless faults, while delivering a professional, customer‑focused support experience. This role is ideal for someone with a solid grounding in networking fundamentals and a strong interest in Wi‑Fi technologies, looking to develop toward a 2nd L…