Compliance Operations Analyst with Italian

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. If you would like to be part of a global team, putting business partnering and innovation in the core of its priorities, this might be the right role for you.

Join our dynamic and international operations, specializing in compliance. Our team spans across four continents, bringing together diverse talents from over 60 countries. We thrive on challenges and collaborate seamlessly to ensure the success of small businesses globally. The role of the Compliance Operations Analyst is to manage the transaction alerts generated for money transfers and ensure that SumUp is following the highest compliance standards and is compliant with all applicable AML regulations.

What you'll be doing

Investigate transaction alerts flagged by different internal rules;

Conduct ongoing monitoring of alerts relating to PEPs, Sanctions, Adverse Media & Law Enforcement;

Escalate relevant matters to the AML team;

Handle Seizures, Insolvency (Liquidation) cases aligned with SumUp policies and procedures;

Resolve varying levels of queries in a timely and efficient manner;

Follow best practices and company policies and procedures;

Identify changes that can be made that will improve efficiency and customer experience;

Be equally comfortable working on your own and as part of a team;

Handle law enforcement (police or other authority) requests;

You’ll be great for this role if

You have strong analytical skills & confident evidence-based thinking;

You have excellent written and verbal communication skills in English and Italian;

You have experience in KYC / Customer Due Diligence / Financial industry, which is a plus;

You are flexible and open to change,