Community & Office Manager

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Our People Team strategy is bold, clear, and meaningful: we’re becoming a Destination Employer. We want people to think “that’s where I want to work one day!” before joining Trustpilot; to feel privileged and proud to be a Trustie during their time with us; and, after moving on, to know the years they spent at Trustpilot were the very best of their career. At the heart of this is a distinct focus on people experience driven by building community.

As Community & Office Manager, you look after our Hamburg, Milan, and Amsterdam communities and offices. You will be based in our Hamburg office with occasional travel to Milan and Amsterdam. You support the operationalisation and implementation of our community and office strategy, specifically creating meaningful connections, developing and delivering a five-star office experience, and bringing people together for social moments that matter in Hamburg, Milan, and Amsterdam. You have the support of our brilliant Global Community & Office Lead, who’s based in Copenhagen, and, on occasion, will be required to support them with wider community and office tasks.

What you’ll be doing

Create meaningful connections through

Community communication – being the face of the local community, in the office and on Slack, our primary internal communication tool, championing and encouraging community communication; locally activating company campaigns through posters, digital screens (where applicable) and other mediums; gathering informal feedback from Trusties to help us understand community sentiment about key topics

Meaningful relationships – forging relationships cross-functionally within your loca