Cloud Support Engineer / IT Support - SW London

Cloud Support Engineer London | Circa £40,000 - £45,000 | Office-based with occasional travel

Looking for a role where you can do more than just clear tickets?

We're working with a small, growing MSP that's looking for a Cloud Support Engineer to play a key role across client support, cloud infrastructure, networking and day-to-day service delivery.

You'll be working closely with experienced engineers and the Managing Director, supporting a variety of client environments across Microsoft cloud technologies, infrastructure and security. It's a hands-on role where you'll have the opportunity to improve systems, contribute ideas and make a genuine impact. What you'll be doing

Supporting Microsoft 365 and cloud environments

Managing and troubleshooting networking and firewall issues

Supporting infrastructure, security and endpoint technologies

Acting as an escalation point for more complex technical issues

Helping improve processes, documentation and service delivery

Building strong relationships with clients and understanding their requirements

Assisting with the coordination of engineering activities and internal projects

What they're looking for

Previous MSP, helpdesk or IT support experience

Strong Microsoft 365 and Windows administration skills

Good understanding of cloud technologies and infrastructure

Experience with networking and firewalls (FortiGate would be ideal)

Knowledge of Conditional Access and SharePoint

Ability to work independently and take ownership of issues

Experience with MDM platforms or Power BI would be beneficial but isn't essential. Why apply? This is a great opportunity to join a business where you'll have visibility, responsibility and the chance to broaden your technical skills across a wide range of technologies and client environments.

You'll be joining a collaborative team where your ideas are valued and where there's genuine scope to grow as the business continues to evolve.

For further details, please contact Jon.Brass @Circle Recruitment.com

Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.