Client Experience Manager

Client Experience Manager The Role This is a newly created role. There isn't a fixed blueprint, but there is a clear objective. Improve clients experience, end to end. You will work closely with senior leadership to identify where client journeys fall short, challenge existing processes, and drive improvements that lead to better outcomes. This role sits across operations, change, and client experience. It requires someone who can bring those elements together. What You'll Be Doing Review and i…