Client Account Manager

I am excited to be representing my client, a market leader in the Facilities Management industry, as they look to recruit a Client Account Manager on a full-time, permanent basis.

Role Purpose

My client is looking for a commercially driven Client Account Manager to join their growing team, focusing on maximising revenue from an established client base. This role plays a key part in driving growth through strategic account development, re-engaging lapsed clients, and increasing service penetration across a tiered client portfolio. This is a client-facing role suited to a proactive individual with a strong commercial mindset and relationship-building expertise.

Benefits

Salary: £35,000 - £40,000 Basic Salary (Dependent on Experience)

Bonus / Commission Structure

Office based, Mon-Fri

08:30-17:00

Holiday: 28 Days including bank holidays

Opportunity to play a pivotal role in a newly created, high-impact position

Day-to-Day of the Role

Manage and develop a portfolio of existing clients, with a focus on increasing revenue and long-term value

Identify and pursue cross-selling opportunities across multiple service lines including PPM, reactive works, and projects

Build and maintain strong client relationships through regular meetings, site visits, and account reviews

Reactivate lapsed clients by understanding previous challenges and implementing tailored re-engagement strategies

Maintain and manage a robust pipeline of opportunities, tracking progress and forecasting revenue

Collaborate closely with operational teams to scope, price, and deliver commercially viable solutions

Prepare and present proposals, quotations, and tender documentation to clients

Monitor client performance data and identify growth opportunities based on service gaps and spend trends

Produce regular reports on pipeline, client growth, and account progression for senior leadership meetings

Specification

Proven experience in account management, client development, or business development within Facilities Management or a related sector

Strong commercial awareness with a track record of growing existing accounts

Experience in cross-selling multiple service offerings

Excellent relationship-building and stakeholder management skills

Highly organised with strong pipeline management and reporting capability

Confident in leading client meetings and commercial negotiations

Collaborative approach with the ability to work cross-functionally

Full UK driving licence preferred

Self-motivated, ambitious, and results-driven

This is an excellent opportunity for someone looking to develop their skills in account management and make a real impact – Apply now for immediate consideration!