We are currently recruiting on behalf of our client for an experienced and inspiring Contact Centre Manager to lead their Customer Service C…
The Role in a Snapshot
Are you ready to build something from the ground up and shape the future of education locally?
We’re growing our business in Turkey with our GoStudent learning centres in Istanbul, and we’re looking for driven Centre Managers to lead the way! This is your chance to join a fast-growing global EdTech company and take ownership of an exciting new hybrid concept that blends online, group, and in-person tutoring. You’ll be at the heart of a passionate team, with real impact on students, families, and the local community.
Location: Istanbul (on-site)
Contract: Full-time
Your Role in Our Mission
Oversee the daily operations of our first GoStudent centre, ensuring smooth scheduling and top-quality services
Build and lead a local team of tutors and education advisors, fostering an engaging and supportive environment
Drive local marketing and sales initiatives to grow our customer base and achieve ambitious revenue targets
Nurture relationships with students and parents to ensure excellent learning outcomes and high satisfaction
Developing the curriculum and product offering by grade level, and structuring class schedules
Monitor key performance indicators and use data-driven insights to optimise results
Maintain a welcoming, safe and well-functioning learning space for students and staff
What You Will Bring
A proactive, entrepreneurial mindset with the ability to take ownership and make things happen
Strong leadership and team-building skills to inspire and guide your local team
Excellent organisational and prioritisation abilities to manage multiple tasks effectively
Strong communication and interpersonal skills in both Turkish and English
A customer-centric mindset and a passion for delivering outstanding educational experiences
Analytical thinking to track KPIs and turn data into actions and improvements
Openness Statement
We value your unique skills and passion. We don't hire based on age, gender, nationality or political o
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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