C&E Sales Executive- Lime Venues Portfolio

C&E Sales Executive - Lime Venue Portfolio, Birmingham | Full-Time in office / Permanent

£28957 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.

We're looking for...

We're looking for a driven Conference & Events Sales Executive to maximise venue revenue by converting enquiries into bookings while delivering outstanding customer service. You'll build strong relationships with clients and colleagues, manage enquiries across multiple channels, maintain accurate CRM data, and develop a strong understanding of forecasts, competitor activity, and venue performance. With exceptional product knowledge and a passion for creating memorable event experiences, you'll play a key role in driving the venue's commercial success.

We are Levy

We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.

Trusted by some of the world?s most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London ? we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

C&E Sales Executive- The Role

To maximise revenue for the Venue through effective and efficient Conference & Event enquiry handling.

Provide outstanding customer service through the achievement of set key performance indicators.

Develop client, venue and internal relationships through knowledgeable and effective enquiry handling.

To deliver outstanding and consistent customer service across the phone, online 3rd party and email enquiries.

To be inquisitive about forecasts, budgets and pace reporting and build knowledge to help drive overall strategy of the business.

Accuracy of information in CRM, load all enquiries, report any shortcomings in online profiles. Aligned to this is a keen interest and thirst for knowledge of competitor options through research, questioning and recording all data to help shape our overall strategy.

Demonstrate exceptional product knowledge - fulfil on site meetings in the Venue, growing knowledge of the Venue, cascading new developments to colleagues and build an accurate picture of the Venue offer.

What we're looking for

Self-starter and ability to motivate others

Motivated by a passion for quality and great service delivery.

A “can do “attitude & instils this within the wider team.

To be an excellent ambassador for business.

Confidence and ability to be a team player.

Assertive, calm and works well under pressure.

Passionate about sales and operations.

Ability to multitask, think fast and to deliver solutions to customer requirements.

Diplomatic and discreet.

Creative in thinking and approach.

Challenge where required.

Can manage customer feedback and confidently manage

complaint handling.

A good sense of humour.

Excellent verbal and communication skills are confident and can make decisions.

Strong organisational and administrative skills.

Competent in using MS Excel, Word, PowerPoint & Outlook

What you'll get in return

Competitive salary with bonus and full company benefits

23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme

Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)

Mental health support: 24/7 Employee Assistance Programme

Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave

Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships

Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products

Development opportunities: Professional subscriptions, ongoing training and structured career pathways

Meals on duty included

Why Join Us?

Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences ? and shape the future of hospitality.

Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)

Aviva Digicare - Free annual healthcare check

Exclusive Benefits & Wellbeing site (Perks at Work)

Entertainment discounts - up to 55% off cinema tickets

Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)

Travel discounts - Discounts with holiday companies such as TUI and Expedia

Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards

Meals on duty

Vodaphone discounts

Pension scheme and Life Assurance

Employee Assistance Programme

23 days + BH's and additional day off for your birthday

2 days additional leave, following return from Maternity leave during first year back

Competitive and supportive family benefits

Day off for baby's first birthday

Holiday purchase scheme

On-going training & development and career pathways

Professional subscriptions paid

Financial wellbeing programme and preferred rates on salary finance products

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at