Job Summary: Location : Manchester, United Kingdom (Hybrid) Division : Ticketmaster UK Line Manager: Senior Planning Manager Contract Terms: Permanent, 40 hours a week THE JOB Reporting to the Senior Planning Manager, this role will be responsible for ensuring the efficient utilisation of operational resources across a multi-channel, contact centre network. This role is responsible for building and maintaining accurate capacity models, analysing workload demand across all channels, and providin…
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