The Role At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology…
Job Type: Permanent
Location: Halesowen, West Midlands (On-Site)
Hours: 40 hours per week
Competitive Salary & Benefits
At Hayley Dexis we’ve built-up our reputation over the course of the last five decades with stock, service and people at the core of everything we do.
We are entering an exciting period of growth and our 1300 people, doing things the “Hayley Way” along with industry leading customer service are central to our success.
We’re excited to offer a brilliant opportunity for a Business Intelligence Analyst within our IT team based in Halesowen.
As a Business Intelligence Analyst, you will play a key role in delivering reliable, insightful reporting that supports business decision-making.
You'll develop and maintain reports, dashboards and datasets across platforms including Power BI, Birst, Phocas and Snowflake, while investigating reporting issues, validating data accuracy and driving continuous improvements in data quality.
Working closely with technical and business stakeholders, you'll gather requirements, support testing and change initiatives, and provide expert guidance to ensure reporting solutions are trusted, accessible and fit for purpose.
• Experience supporting BI, reporting, dashboards, datasets, or analytical outputs in a business environment, ideally using tools such as Phocas, Birst, Power BI, Snowflake, or similar reporting platforms
• Strong attention to detail and a disciplined approach to checking figures, filters, calculations, date ranges, source data, permissions, assumptions, and outputs
• Ability to investigate data or reporting issues using a structured, evidence-based approach
• Confidence gathering requirements and translating business needs into clear reporting outputs or support actions
• A practical understanding of data quality, access control, reporting governance, and the importance of protecting confidential or sensitive information
• From 23 days annual leave (plus public/bank holidays)
• Life assurance cover (x2 salary)
• Invitation to healthcare schemes
• Company pension scheme
• Wellness programmes
• Training and development provided through our own Hayley Academy
1. Initial screening
2. Microsoft Teams interview with our Talent Acquisition Partner
3. Face to face interview either in-person or Microsoft Teams
4. Decision outcome
We’ll close this role on Thursday 13th August, but may do so earlier if we receive strong interest so don’t miss out.
A final note...
Not sure you tick every box? Please don’t let that stop you from applying.
Need any reasonable adjustments? Just give our talent acquisition team a shout.
Any questions on your mind? Please reach out to us at
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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