Business Development Representative

Business Development Representative (B2B / Upselling Focus)

Salary: £28,000 - £30,000 + up to £14,000 commission (OTE £46,000)

Hours: Mon-Thur (08:45-17:00) Fri (08:45-16:45)

Location: Manchester (Fully Office Based)

Contract: Perm

Why this role stands out

If you enjoy speaking to customers, building relationships, and spotting opportunities to add value, this is a brilliant step into a more commercial role without the pressure of cold sales.

You'll be working with a mix of existing clients and warm prospects, helping them get the most out of a well-established software platform, while naturally identifying upsell opportunities.

It's a great fit for someone from customer service, account management or sales who wants to increase their earnings in a supportive, team-driven environment.

What you'll be doing

Speaking with existing customers to understand their needs and recommend additional products/services

Managing and growing client relationships-this is not a purely cold sales role

Following up on inbound enquiries and marketing leads

Identifying upsell and cross-sell opportunities in a natural, consultative way

Supporting campaigns and events to drive engagement

Keeping CRM records updated and organised

Working closely with marketing and internal teams

What they're looking for

Experience in customer service, account management, or sales

Confident communicator who enjoys building relationships

Someone commercially aware (you don't need hardcore sales experience)

Positive, proactive and target-driven mindset

Comfortable speaking to customers over phone/email

What's in it for you

£30,000 base salary + realistic £14,000 commission

Hybrid working (Fridays from home)

Clear progression into senior/commercial roles

Private healthcare, life assurance & income protection

Regular team incentives, socials & recognition

Supportive, people-first culture (not a cut-throat sales floor)

Why join?

This is a genuinely great opportunity to move into a more commercial, higher-earning role while still using your customer-facing skills.

You'll be supported, trained, and given warm opportunities-not just expected to cold call all day.

Interested?

Apply now or get in touch for more details.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates