Business Development Manager

Objective of the role

As a Business Development Manager, you will be a customer-centric professional who thrives in a fast-paced environment and is passionate about contributing to the business success, playing a crucial role in the growth and expansion of a company. The role focuses on identifying new business opportunities, building strong client relationships, and driving sales to increase revenue, whilst supporting the allocated region with the ongoing management and success of the existing client base.

Main Duties

Demonstrate excellent customer service and sales skills, placing the customer at the heart of every interaction.

Identifying and securing new business and new customer opportunities in line with agreed targets and KPIs.

Attend conferences, events, and networking meetings to promote the company and expand its reach.

Develop and maintain a sales strategy for your region to ensure your KPIs and revenue targets are met.

Build and maintain strong relationships with the new and existing client base selling the full range of our clients services, whilst ensuring the customer sales journey is best in class.

Creating quotations and proposals in line with the company's quality standards, whilst ensuring effective and efficient customer service.

Qualifying opportunities to ensure a win rate of above 50%.

Work closely with the Internal Sales Team (CSEs) to maximise opportunities for the Group, including performing site visits to support internal sales teams and Key Account Managers to suit the needs of the business.

Working collaboratively with your local team to ensure client retention is maintained throughout your allocated region and in line with KPIs.

Work with key stakeholders for the response to bids and tenders.

Utilising the in-house CRM system to effectively log client interactions daily.

Supporting the finance team with invoice queries and payment resolutions.

PERSON SPECIFICATION

Essential Professional Qualities

Relevant experience in sales/business development, typically 3 years or more.

Strong track record of meeting/exceeding sales targets of over £450k per annum and associated KPIs.

Experience in prospecting for new customers.

Strong communication skills, both verbal and written.

Adaptable and effective in a fast-paced work environment.

Strong telephone, oral and written communication skills.

Sales and opportunity qualification training is preferred (BANT, MEDDIC, Sandler etc).

Proficient in CRM utilisation.

Experience in Hazardous Waste Management