Business Customer Contact Agent

We're looking for a Business Customer Resolution Agent to join a multi‑skilled team supporting customers in the energy market. This is a varied, end‑to‑end role where you'll take real ownership of customer accounts, investigate complex queries and play an active part in retaining and growing customer relationships. You'll work as part of a small, empowered customer pod , collectively responsible for a large portfolio of customers. Rather than handing customers between departments, you'll suppor…