We are looking for a customer-focused and highly organised Business Centre Manager
In this role, you will be accountable for ensuring an exceptional customer experience, effective operation day to day and revenue growth.
You will be acting in a supervisory capacity to centre operation assistants.
Key Responsibilities
Customer service and customer relations
Operations management
Sales and KPI target leadership
Supervisory role to assistants
Financial management
Policy and compliance
Training and development
Health and safety
A proven record in revenue generation within a customer facing environment
Strong commercial and sales acumen
Strong leadership skills
The ability to ensure an exceptional customer experience
Proficiency in Microsoft office 365 & CRM software
A supportive and dynamic working environment.
The chance to be part of a team committed to delivering exceptional customer experiences.
If this sounds like a career move for you and would like more information, we would love to hear from you!
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