Business Analyst

Business Analyst

Rate: Up to £310 per day (Inside IR35)

Clearance: BPSS

Location: Birmingham, Blackpool, Leeds, Manchester, Newcastle upon Tyne, Glasgow and Sheffield.

On-site: Approx. 40% (subject to client confirmation)

Travel: Potential travel once per sprint

Key Responsibilities

Analyse policies, governance frameworks and processes to assess the current state of the CDO portfolio.

Map services, users, pain points and business outcomes.

Produce service maps, outcome maps, and as-is/to-be process maps.

Translate governance and policy requirements into user-centred product definitions and operational workflows.

Gather, refine and document detailed business requirements.

Ensure traceability between products, user needs and measurable outcomes.

Engage with stakeholders across business and technical teams.

Essential Skills

Proven Business Analyst experience within transformation or change programmes.

Strong process mapping and requirements gathering skills.

Experience with service mapping and outcome-based analysis.

Ability to translate complex policies and governance requirements into practical solutions.

Excellent stakeholder engagement and workshop facilitation skills.

Experience working in Agile environments.

Desirable

Experience within Data & Analytics, Data Platforms or Data Operations environments.

Public sector or regulated environment experience.

Knowledge of service design and user-centred design principles.