Business Analyst

London Fire Brigade is seeking an experienced Business Analyst to support a high-profile transformation programme focused on delivering operational efficiencies and service improvements across the organisation.

This is an excellent opportunity to join one of London's most respected public sector organisations and play a key role in identifying, analysing and implementing process improvements that directly support frontline services and organisational effectiveness.

Working within the Corporate Services Directorate, you will contribute to a major continuous improvement programme, helping to identify efficiencies, streamline processes and deliver meaningful change across the Brigade.

£268.37 per day PAYE | £350 per day Umbrella Full time, 35 hours per week (Monday-Friday) Hybrid Working – 2 days per week in the office (Southwark, SE1) Initial 3-month contract with potential for extension

The Role

As a Business Analyst, you will work with stakeholders across the organisation to understand business challenges, analyse current ways of working and design practical, data-driven solutions.

Using business analysis and continuous improvement techniques, you will support projects through the full lifecycle, from discovery and requirements gathering through to implementation and handover.

Key Responsibilities

Engage with stakeholders at all levels to identify business challenges and improvement opportunities.

Facilitate workshops, requirements gathering sessions and process reviews.

Create and maintain process maps, business requirements and supporting documentation.

Analyse data and performance metrics to identify inefficiencies and root causes.

Produce clear insights, reports and visualisations to support decision-making.

Lead solution design and prioritisation workshops.

Develop future-state processes and operating models.

Prepare business cases and benefits assessments.

Support implementation activities including communications, training and adoption.

Collaborate with project teams to ensure successful delivery of business improvements.

If you're an experienced Business Analyst with a strong background in process improvement, stakeholder engagement and delivering business change, apply now for immediate consideration.