British Heart Foundation
London, UK
£40,000 – £43,000
Full-time
Hybrid
about 10 hours ago
Are you an analytical thinker and problem solver? Do you have awareness of information security principles and their importance in protect…
Business Analyst
Mail Re-platforming & Transformation
Contract: 5 months initially
Location: Remote 1st - fortnightly meet
Rate: £450 per day - inside
Sector: Logistics / Mail / Warehousing
We’re looking for an experienced Business Analyst to join a major mail re-platforming and transformation programme following a large-scale merger.
Working closely with operational, technology and programme stakeholders, you’ll help define how mail operations, processes and supporting systems transition onto the new platform. This is a hands-on delivery role requiring someone who can move comfortably between detailed business analysis, operational change and workstream coordination.
Map current-state mail and operational processes across the merged organisations
Design future-state processes and identify gaps, dependencies and operational impacts
Gather, document and manage business, system and operational requirements
Facilitate workshops with operational teams, technology teams and senior stakeholders
Support the re-platforming and migration of mail services and associated processes
Translate complex operational requirements into clear deliverables for technical teams
Support testing, business readiness, cutover and implementation activities
Coordinate smaller workstreams and maintain delivery plans, risks, issues and dependencies
Ensure new processes are fully documented and embedded across the operation
Strong experience as a Business Analyst within complex transformation programmes
Previous experience within logistics, warehousing, mail, parcel delivery or supply chain environments
Experience of platform migrations, system implementations or re-platforming programmes
Excellent process-mapping, requirements-gathering and gap-analysis skills
Experience working across both technology and operational teams
Strong stakeholder management and workshop facilitation skills
An understanding of business readiness, testing, cutover and operational implementation
The confidence to take ownership and drive a workstream forward when required
Experience supporting merger, integration or organisational change programmes would be highly beneficial
This would suit a pragmatic and delivery-focused Business Analyst who understands that successful transformation is about more than producing documentation- it’s about helping operational teams move successfully from the current environment into a new way of working.
Immediate start
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