M&G
London, UK
Full-time
about 10 hours ago
At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with…
The role is for a Business Analyst who understands Trust & Corporate Services and has experience delivering transformation and business change. They will help the business improve processes, define clear requirements, support delivery teams, and ensure changes are successfully adopted.
Client Details
My client is a leading provider of Trust & Corporate Services supporting private clients, corporate clients, funds, and international structures across multiple jurisdictions.
Description
Understand current business processes, issues, risks, and improvement opportunities.
Gather, document, and manage business requirements.
Create clear outputs such as process maps, user stories, specifications, acceptance criteria, and test scenarios.
Identify ways to simplify, standardise, automate, or improve processes.
Work with business teams, technology teams, project managers, and senior stakeholders.
Support transformation delivery from discovery through to testing, implementation, and adoption.
Facilitate workshops and meetings to agree requirements and decisions.
Support User Acceptance Testing, defect management, and business sign-off.
Provide clear updates on progress, risks, issues, actions, and dependencies.
Support both Agile and Waterfall delivery approaches where required.
Profile
5+ years' experience as a Business Analyst.
Strong background in Trust & Corporate Services.
Experience delivering transformation, change, or process improvement projects.
Good understanding of operational processes, controls, risks, and data.
Experience working with stakeholders across business, operations, technology, and compliance.
Experience supporting projects through requirements, testing, implementation, and adoption.
Strong requirements gathering and documentation skills.
Strong process analysis and problem-solving skills.
Experience with tools such as Jira, Confluence, Visio, Lucidchart, or Miro is desirable.
Job Offer
Competitive salary ranging from £60,000 to £80,000 per annum
Comprehensive benefits package
Fully remote working
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
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