Business Analyst

Business Analyst

Widnes (Hybrid Working)

£40,278

Permanent, Full Time

Here at Halton Housing, we are looking for an experienced Business Analyst to work across our vibrant organisation.

Hours: 37 hours per week (Monday - Friday)

Duration: Permanent

What You’ll Do

Partnering the business area to map out ‘As-is’ and ‘future state’ processes, addressing business problems and identifying areas of improvement

Produce requirements documentation of what is required to achieve success measures identified for all changes

Facilitate the solution design with other IT colleagues and external vendors

Formulate project plans, monitor & report progresses, issues and actions

Development of rigorous test plans and scripts with users, customers and vendors.

Carry out end user-training that is required as a result of a normal change request or larger project implementation

Develop and maintain a network of relationships within business partnering areas to keep informed and up to date on business developments

What You’ll Need

Previous experience working in a business analysis or change & improvement function within Housing Management and working across a diverse range of functional areas

Has good customer service and communication skills (internal and external) demonstrating understanding and support whilst handling/resolving difficult situations or conflict

Ability to follow defined processes and procedures in an accurate and consistent manner whilst monitoring data, identifying trends, problem solving and escalating where needed

Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes

What You’ll Get

30 day holiday entitlement, plus bank holidays

Opportunity to buy or sell holidays

Competitive salary

Electric Vehicle Salary Sacrifice Scheme

Flexible and Hybrid working

Supported training and development opportunities

Health and Wellbeing Cash Plan

Competitive Pension Scheme

If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today!

We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.