Business Analyst

About The Role FDM is a global business and technology consultancy seeking a Business Analyst to work for our client within the Financial Services sector. This is initially a 6 month contract with the potential to extend and will be a hybrid role that will be based in Edinburgh.

As a Business Analyst, you'll work in a small, AI-enabled team, partnering closely with an engineer to build in short daily cycles. You will help define requirements for agents and automations, write instructions and evaluate answers and behaviours. You will partner closely with an engineering lead, testers, and the wider delivery stream to resolve cross team dependencies and align on priorities. You will also partner closely with business stakeholders to understand their needs and develop a detailed understanding of our internal processes and systems and be able to translate that into functionality and automations. You will also help improve our analysis processes.

Key Responsibilities

Lead requirements discovery and definition from stakeholder workshops to user stories, including what the AI agents and automations, need to extract, rules and guardrails that follow our internal processes

Use AI tools, agents and prompts in your day-to-day work, and write clear requirements and instructions and be able to evaluate and improve output.

Work closely with Product Owners, Test, Engineering and Business Stakeholders to translate complex business and system processes into functional and non-functional requirements.

Spot processes that can be automated or handed to AI, and judge whether it's feasible and worth doing

Use systems thinking and root-cause analysis to break down processes or trouble shoot problems

Work closely with the QA and UAT teams to support testing of new solutions, including using AI to test faster, build evaluations or improve AI automations accuracy.

Document business rules, data mappings and decisions so the team can pick them up easily, in short cycles, using AI tooling.

About You

Clear understanding of the software development lifecycle, Agile methodologies

Able to clearly translate business needs into requirements and explain complex concepts in plain language

Hands-on experience writing prompts, evals and instructions for AI tools with a clear understanding of limitations and guardrails needed to prevent hallucinations or drift.

Basic skills evaluating AI output, and experience building agents and automations in Copilot Studio, GitHub Copilot, Claude or similar tools.

Comfortable partnering with architects, developers and testers to shape requirements that are technically sound and feasible

Excellent troubleshooting skills and understanding of AI output across a variety of scenarios and use cases.

Deep knowledge of analysis frameworks, and experience documenting large business domains, business rules and user journeys as well as system behaviours.

Attention to detail and process/analytic mindset

Ability to structure and break down problems, develop solutions, and to drive to results

Process Management knowledge with a focus on detail and clarity of outputs

Experience in financial services or another regulated industry preferred, and document or data extraction work a plus