Business Administrator

Reed are working with a marketing leading international software company that have offices based in Edinburgh. A new and exciting opportunity has arisen within Edinburgh for a Revenue Operations Analyst to join their business on a permanent basis.

We are looking for graduates with a strong administrative and analytical background that can pick up systems quickly.

Job Title: Revenue Operations Analyst Location: Edinburgh (Hybrid – 2 days in Edinburgh office, 3 days remote) Contract: Permanent Salary: £30,000 per annum and £300 per month benefit allowance

Role Overview

This role sits at the centre of subscription management, billing operations, and performance reporting across Sales, Customer Success, and leadership. You'll be the go-to person ensuring marketplace transactions, contracts, and revenue data are accurate, timely, and correctly reflected in the organisations systems.

Key Responsibilities

Marketplace & Subscription Management

Monitor and process new, cancelled, and changed subscriptions

Managing notifications

Submit Closed Won deals

Run monthly private offer disbursements

Maintain and update payer account information quarterly, notifying CSMs of any discrepancies

Billing & Contract Administration

Manage the consumption model billing cycle: update usage rates, run usage reports, and coordinate invoicing with Finance

Upload contracts to SFDC and maintain accurate ARR figures

Support creation and processing of MPPOs/CPPOs and general deal processing as needed

Assist with Salesforce flow creation and adaptation to support evolving processes

Reporting & Analysis

Produce recurring reporting cadences: trial reports (twice weekly), business growth reports (weekly and monthly), and MSP tracking updates for leadership

Deliver quarterly analysis on churn, closed-lost opportunities, and disqualified MQLs

Prepare quarterly Sales and CS compensation reporting

Compile annual summaries across upsells, transferring revenue, renewals, new business

Identify data gaps and recommend improvements to reporting accuracy, dashboards, and process automation

Qualifications & Skills

Required

2–3 years of experience in Admin, Revenue Operations, Sales Operations, Business Analysis, or CS Operations

University qualification

Strong attention to detail and comfort managing recurring, deadline-driven operational tasks

Strong analytical skills and experience working with data across multiple systems

Excellent communication skills, with the ability to work cross-functionally and independently within a distributed/global team

This is a great opportunity to join an internationally recognised business and to learn and grown into the role in a really supportive environment!

Interested? Apply online today!