Billing Analyst

About the Company A fast-growing technology and managed services provider specialising in cyber security, IT and communications solutions. The business is known for its strong client relationships, high service standards and continued investment in growth.

About the Role An opportunity has arisen for an experienced Billing Analyst to join a collaborative finance team in a fast-paced, high-growth environment.

You'll take ownership of the end-to-end billing process, ensuring invoices are accurate, supplier costs are validated and customer queries are resolved efficiently. The role works closely with Finance, Operations and Customer-facing teams.

Key Responsibilities

Manage the monthly billing cycle using a billing platform

Prepare, review and issue customer invoices

Maintain pricing structures, tariffs and account data

Analyse usage, contracts and pricing to ensure billing accuracy

Review and reconcile supplier invoices, resolving discrepancies

Liaise with suppliers to recover overcharges/credits

Handle billing queries, disputes and account amendments

Produce statements, process credit notes and maintain records

Update CRM systems with billing activity and client communication

Reconcile billing data and produce regular reporting

Support process improvements across billing and finance

About You

Strong experience in billing, invoicing and reconciliation

Experience with CRM, billing systems and accounting software (e.g. Zoho, Zoey, Xero or similar)

Highly analytical with strong attention to detail

Confident handling large data sets and resolving discrepancies

Strong communication skills with a customer-focused approach

Organised, proactive and comfortable working in a fast-paced environment

Experience within technology, telecoms, MSP or similar sectors is beneficial

Additional Requirements

Strong Excel and Microsoft Office skills

Ability to work both independently and collaboratively

Relevant finance or business-related qualification (desirable)

The Opportunity Join a growing and ambitious business offering a collaborative culture, exposure across multiple teams and the chance to play a key role in improving billing processes and financial accuracy.

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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