Base Optimization Specialist

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Since our EMEA launch in 2022, Airtable has established a strong regional footprint. From our new EMEA headquarters at Borough Yards in London to our growing teams across France and Germany, we're bringing Airtable closer to our customers and deepening our commitment to their success.

As we continue to scale, we are highly invested in what matters most - our people. We believe great products are built by great people, which is why we're looking for exceptional talent to help shape the future of Airtable.

Airtable's Ask an Expert function works directly with customers via live calls to assess, restructure, and optimize how they've built on the platform. Sometimes that means resolving architectural limitations in a customer's current environment. Sometimes it means showing them what's possible with capabilities they haven't discovered yet, from AI and automations to interfaces and integrations. We meet customers where they are and help them take the next step.

What you'll do

Conduct customer calls to diagnose structural and architectural issues in how customers have built their Airtable environments. You'll assess data modeling, linked record strategy, automation design, interface configuration, and identify where the architecture is limiting the customer's outcomes.

Restructure and rebuild. You won't just advise, you'll get into the base and demonstrate better alternatives. Optimization at Airtable means reshaping how a customer's environment is built so it scales, performs, and unlocks capabilities they couldn't access before.

Frame every recommendation around business impact. Customers need to understand why a restructured base matters to their workflow, not just what changed. You connect architectural decisions