As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify gro…
About the opportunity
We are seeking a Business Continuity Management Associate to join our Outsourcing & Business Continuity Management team.
Our team strengthens operational resilience by managing risk, conducting impact analyses, and supporting regulatory readiness. We value ownership, collaboration, and proactive communication, empowering team members to lead projects and drive improvements.
This is an excellent opportunity for an ambitious professional looking to build on a strong foundation and develop expertise in business continuity and outsourcing management. We are committed to your growth and will provide training on our tools and processes.
As part of our growing team, you will take ownership of key activities such as BIAs and vendor management while gaining exposure to high-impact initiatives, including DORA compliance.
Support the planning and conducting of business impact analyses (BIAs) and risk assessments to identify critical business functions and dependencies
Support the 1LoD in framing and developing Business Continuity Plans
Support the planning and follow through of regular continuity testing (table-top exercises, simulations, recovery drills) and track remediation of gaps by the 1st LoD
Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance
Support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning
Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk
Monitor regulatory and industry developments in operational resilience and adapt frameworks accordingly
Background
Bachelor’s or Master’s degree in Resilience, BCM, Business Administration, Risk Management, or other relevant areas in Business Continuity Management / Crisis Ma
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£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)
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