Assistant Branch Manager

ASSISTANT BRANCH MANAGER – BRISTOL - Are you ready for your next step in optics?

Lunaria Recruitment are looking for a fantastic Assistant Branch Manager to join an established and successful optical business in Bristol.

This is a brilliant opportunity for someone who already has experience within optics, retail, healthcare or audiology and is ready to take that next step into a leadership role.

We’re looking for someone who is naturally confident, enjoys working with people and loves being part of a team. Someone who can lead by example, support their colleagues and help create a fantastic experience for every customer who walks through the door.

The role

Working closely with the Branch Manager, you’ll be an important part of the leadership team and will help keep the branch running smoothly day to day.

You’ll be supporting the team, helping to drive sales and performance, developing colleagues and making sure the highest standards of customer service are always maintained.

You’ll also step up and take responsibility for the branch when required, so this is a great role for someone who wants to develop their management experience and build a long-term career.

What will you be doing?

Supporting the Branch Manager with the day-to-day running of the branch

Leading, motivating and supporting the team

Helping the team achieve individual and branch sales targets

Delivering exceptional customer service

Supporting training, coaching and colleague development

Helping with performance management

Managing stock and ensuring the branch looks fantastic

Supporting local marketing and promotional activity

Maintaining high operational and customer service standards

Acting as Branch Manager when required

Opening and closing the branch when needed

What are we looking for?

We’re looking for someone who has previous experience in optics, retail, healthcare or audiology.

You’ll ideally be

Confident and approachable

A natural team leader

Experienced in customer service and sales

Organised and reliable

Commercially aware

A great communicator

Comfortable supporting and motivating a team

Able to work well under pressure

Confident using IT and point-of-sale systems

Passionate about delivering an amazing customer experience

Ambitious and keen to progress

You don’t necessarily need to have been an Assistant Branch Manager before. If you’re an experienced optical professional who feels ready to take that next step, we’d love to hear from you.

What’s in it for you?

Competitive salary and bonus scheme

Structured training and development

Excellent career progression opportunities

Staff discounts across optical and hearing products

Supportive and inclusive team environment

28 days annual leave including bank holidays, pro-rata

Generous staff discount scheme

The opportunity to develop your leadership and management skills

A role where you can genuinely make a difference to your team and customers

About Waltham Forest

Waltham Forest is a vibrant and popular part of East London, offering a great mix of independent businesses, shops, cafés, restaurants and green spaces. It’s also well connected by public transport, making it a convenient location for commuters from across East London and surrounding areas.

A little bit about Lunaria...

We’re Lunaria Recruitment, and we do things a little differently.

We specialise exclusively in optical recruitment, so we know our industry, we know our candidates and we know what makes a really good move.

We don’t just send your CV and hope for the best. We get to know you, understand what you’re looking for and make sure the opportunity is right for you.

Not quite the role for you?

That’s okay!

If you’re not looking for a new role but know an optical professional who would be perfect for this, please send this their way.

We’re always happy to have a confidential chat — even if you’re just curious about what’s out there.

Interested? We’d love to hear from you.

Lunaria Recruitment – Specialists in Optical Recruitment