Analyst, Global Courier Supply

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

We are looking for a Supply Business Analyst to join our Global Delivery Operations team and play a pivotal role in shaping the future of courier supply. In this position, you will support our relentless pursuit of operational excellence across all regions by delivering data-driven insights that optimize how our pool of couriers functions. Your work will directly impact platform quality for our users by enhancing courier onboarding, activation, retention, and overall supply performance.

You’ll collaborate closely with dedicated analytics and product teams, leveraging market context to drive impactful decisions. If you’re passionate about using data to solve complex challenges and thrive in a fast-paced, results-oriented environment, this is the role for you!

What You’ll Do

Analyze and improve all aspects of courier supply operations, including onboarding processes, courier activation, and retention strategies.

Conduct ad hoc analyses to address immediate operational needs while also contributing to larger, cross-functional projects that build the foundation for the future of supply.

Use data-driven insights to enhance operational efficiency and platform quality across regions.

Partner with analytics, product, and other operational teams to align on