AML&E Operations Analyst III (12 m FTC)

About us

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The team

The Anti Money Laundering and Escalations Operations (AML&E) team is a part of the wider Shared Services team here at GoCardless where we have two key areas of focus:

Merchant onboarding. We work closely with our merchants during onboarding, to seamlessly guide them through the process and ensure that our local and global KYC (Know your Customer) requirements are met.

Stopping bad actors. We really care about our regulatory and moral obligation to prevent money laundering and terrorist financing, we want to ensure that we’re catching those that we believe are misusing the GoCardless platform.

We care about customer experience, speed and quality. We have challenging KPIs that we work hard to deliver against, and growing markets to serve as GoCardless expands across the globe.

The Role

The role will be based out of our Riga office (with a hybrid approach to work