Administrator

Great businesses are built on the people who keep everything running behind the scenes. At WLV Plumbing & Heating Ltd, this Administrator opportunity puts you at the centre of a fast-moving office where every organised schedule, every customer interaction and every completed job helps deliver the high standards we're known for.

At WLV Plumbing & Heating Ltd, we've built our reputation on providing reliable plumbing and heating services backed by exceptional customer care. Our success comes from investing in great people, providing the right tools and support, and creating an environment where everyone can make a real difference. As we continue to grow, we're looking for someone who wants to grow with us and become an important part of our office team.

What's in it for you

Competitive salary of £26,500–£28,500 per annum, depending on experience.

28 days' annual leave, including bank holidays, plus your birthday off.

Employee Assistance Programme and My Health Extras wellbeing benefits.

Income Protection after successful completion of probation.

Business mobile phone provided for work-related use.

Ongoing training, development and the opportunity to build your career within a supportive and growing business.

Your responsibilities as Administrator at WLV Plumbing & Heating Ltd

Coordinate engineers' diaries and schedule appointments efficiently.

Communicate with customers, letting agents and suppliers to ensure work progresses smoothly.

Monitor van stock levels and arrange replenishment of parts and materials.

Raise invoices using Xero and ServiceM8 while managing shared email inboxes.

Track enquiries and customer pipelines through Go High Level and prepare quotations using Quotient.

Provide day-to-day administrative support that keeps our operations running effectively.

What we're looking for in an Administrator

Previous experience using Xero accounting software.

Strong IT skills with confidence using multiple software platforms.

Experience using, or the ability to quickly learn, ServiceM8, Go High Level and Quotient.

Excellent organisational skills with the ability to manage multiple priorities.

Experience within the plumbing, heating or wider trades sector would be advantageous.

If you're ready to build your career with a growing business that values your contribution, apply today for this Administrator opportunity at WLV Plumbing & Heating Ltd.