Accounts Receivable Officer Reports to: Processing Manager Working hours: Full-time, 35 hours per week. Working pattern to be agreed with the manager. Location: Liverpool The Purpose of Your Role As an Accounts Receivable Officer, you will play an important role in ensuring income is accurately recorded and payments are collected in a timely manner. You will process debtor payments in line with company procedures and contribute to an effective debt collection process to support cash flow. Key Responsibilities
Review and process sales invoices and credit note requests, ensuring VAT has been correctly accounted for.
Issue invoices to the relevant processing teams.
Act as a key point of contact for credit control and ensure outstanding debts are chased promptly.
Maintain accurate records of collection activity and customer correspondence.
Ensure debtor receipts are correctly allocated and accounts are kept up to date.
Follow up on missing remittances and payment information.
Distribute monthly statements to debtors.
Produce monthly KPI and aged debt reports, including commentary on variances and overdue debts.
Manage shared finance mailboxes and respond to customer and internal queries.
Work closely with internal teams to ensure invoices and payments are accurately recorded.
Support month-end processes, ensuring invoices and cash allocations are recorded within the correct accounting period.
Provide financial information and supporting documentation for audits.
Produce and maintain accurate working papers and financial reports.
Review and update standard operating procedures relevant to the role.
Provide additional financial information, reports and analysis as required.
Ensure all duties are carried out in accordance with relevant policies and procedures.
Maintain high standards of accuracy, confidentiality and customer service.
Experience & Skills
AAT qualified, CICM part-qualified or equivalent experience is desirable.
Good GCSE-level Maths and English or equivalent.
2+ years' experience in Accounts Receivable within a larger organisation.
Good working knowledge of Microsoft Business Central is desirable.
Advanced Excel knowledge is desirable.
Knowledge of double-entry bookkeeping is desirable.
Experience producing financial reports for finance and non-finance colleagues.
Strong organisational skills and the ability to manage demanding deadlines.
Confident communicating with customers, clients, auditors and operational managers.
Ability to build effective working relationships with a range of stakeholders.
Understanding of GDPR and the importance of handling sensitive financial information appropriately.
Experience working within a busy finance environment while managing competing priorities.
Excellent attention to detail and commitment to delivering a high-quality service.
Key Attributes
Professional and collaborative approach.
Strong attention to detail.
Ability to work independently and manage workload effectively.
Proactive approach to identifying process improvements.
Strong communication and customer service skills.
Ability to work under pressure and meet strict deadlines.
Commitment to continuous learning and development.
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