Accounts Receivable Clerk

Accounts Receivable Assistant - Job Specification Location: Liverpool Department: Finance Reporting to: Accounts Receivable Manager

Role Purpose The Accounts Receivable Assistant will support the wider finance team by ensuring the timely and accurate processing of the accounts receivable function, with a particular focus on credit control activity. The role involves issuing customer invoices, reconciling accounts, monitoring incoming payments, resolving customer queries, and maintaining accurate financial records to support cashflow and reporting objectives.

The successful candidate will have practical experience in accounts receivable, sales ledger or credit control, with the ability to work independently and contribute effectively to a busy finance environment.

Key Responsibilities

Prepare and issue customer invoices accurately and on time

Liaise with clients to ensure timely settlement of invoices

Support credit control activity, including following up overdue accounts

Produce and update aged receivable reports

Respond to customer queries regarding invoices, payments and account status

Coordinate with internal teams to resolve discrepancies in orders or invoices

Maintain and update accounts receivable records with a high level of accuracy

Manage the accounts receivable inbox and communication with stakeholders

Ensure compliance with internal controls, audit standards and financial policies

Provide support for finance audits and ad-hoc tasks as required

Skills, Experience & Qualifications Essential:

Previous experience in Accounts Receivable, Sales Ledger or Credit Control

Strong communication skills with a customer-focused approach

Ability to investigate and resolve account discrepancies

Strong organisational, analytical and problem-solving skills

Proficient in Microsoft Excel (pivot tables, VLOOKUP)

Ability to work independently and manage competing priorities

Desirable

Experience using credit assessment tools or debt management strategies

Experience working within a fast-paced finance environment

Knowledge of financial systems and accounting processes

Personal Attributes

High attention to detail and accuracy

Confident dealing with internal and external stakeholders

Proactive approach to resolving issues

Ability to adapt to changing priorities

Strong team player with a collaborative mindset