Account Specialist, Retail

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

What you’ll be doing

We are looking for a highly motivated and data driven Account Specialist to join our growing team.

As an Account Specialist, you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.

Day-to-day in this role you’ll

Partner growth - drive the commercial growth of existing retail partners;

Portfolio management - oversee a portfolio of retail partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt;

Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results;

Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities;

Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance.

Our humble expectations

2-3 years of experience in account development, retail operations, sales; experience in e-commerce or marketplace is a plus;

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