Account Manager- Strategic Partnerships

Account Manager- Strategic Partnerships

UK based hybrid/remote role , with travel nationwide as required

Newmarket Holidays at a glance

Our aim is to enrich lives and well-being through travel. That is our purpose. Our ‘why’. It is ambitious and bold, but through the commitment of our brilliant people, we’re doing more and more each day to create and deliver incredible wish-list holidays. The types of holidays that people have always dreamt of experiencing. We bring those dreams to life and are the trusted friends of our loyal customers.

The Newmarket Spirit is what binds us together. Throughout this, our 42nd year, and all other years, we strive to grow. To challenge ourselves in new ways. Embracing different points of view and realising our potential. For the right person, their story can begin right here.

The Role

We are seeking an enthusiastic, sales focused individual to join our award winning retail team. This newly created role of Account Manager, Strategic Partnerships is responsible for managing and growing our full portfolio of land-only trade partners, developing existing relationships while identifying, onboarding and scaling new ones. Reporting to the Head of Trade & Partnerships, you'll champion a fast-growing and strategically important part of our future growth plans, cementing our commitment to the trade. Through proactive, relationship-led and commercially focused account management, you'll help partners grow sales, strengthen loyalty and unlock shared commercial opportunities, positioning Newmarket Holidays as a trusted partner of choice within the trade. The role also carries responsibility for working with internal teams to ensure product scale and capacity meet our targets, managing the existing portfolio and yield while developing new ideas through market analysis and partner feedback.

What I do

• Manage and grow the full portfolio of land-only trade accounts, acting as the primary point of contact

• Develop the land-only channel by identifying, presenting and onboarding new partnerships to scale revenues and grow the portfolio

• Drive sales growth by increasing active accounts, repeat bookings and average booking value across the tour-only channel

• Build strong, trusted relationships with land-only partners through regular engagement and targeted in-person activity

• Deliver tailored training, webinars and one-to-one support to improve product knowledge, confidence and conversion

• Work closely with Product, Yield and Inventory teams to develop the portfolio and ensure strong margin return and inventory depth

• Support loyalty and recognition initiatives to retain and grow partner engagement

• Attend trade events, conferences and FAM trips across all trade activity

• Work with the Escalation team to resolve issues with a balanced commercial and customer-focused approach

Who I am

• Experience within the travel industry, ideally in trade sales, account management or business development

• A track record of growing an account base through proactive new business development

• Strong relationship-building and communication skills, with a sales-driven, commercially aware mindset

• Confident delivering training and engaging partners, virtually or in person

• Organised, proactive and data-driven in your decision making

• A collaborative team player with a strong customer-first approach

What we can offer you

• A changing and multi-cultural team-spirited environment with opportunities to learn from new experiences and challenges.

• Leaders who are interested in your development and committed to helping you to be the best version of yourself.

• A responsible organisation that cares about its people, the environment, and the communities we visit

• Encouragement to take initiative and try something new and different.

• A flexible and hybrid-working arrangement.

• An exciting set of benefits.

• The opportunity to visit our destinations and experience our holidays.

Join Us!

Travel is a wonderful industry to be part of. If you're passionate about holidays - perhaps you've done a similar job before or have some other experience that is relevant - we'd love to hear from you! If this sounds like the kind of opportunity, and place to work, that you’re looking for, hit APPLY and include your CV with a brief covering note about your salary expectations and any notice period.

No agencies, please

As an equal opportunities’ employer, Newmarket Holidays is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Newmarket Holidays.