Account Manager

Account Manager – Channel Partnerships

Location: Leeds (Remote/Flexible)

Salary: Competitive + Bonus + Benefits

Recruitment Partner: ST Talent

The Opportunity

This is not a transactional sales role. It’s a true relationship-led account management position where your success will come from building trust, deepening partnerships, and unlocking long-term value.

You’ll take full ownership of a portfolio of established clients and channel partners across the UK (Northern region preferred), driving retention, increasing product penetration, and identifying new commercial opportunities. Working closely with senior stakeholders internally and externally, you’ll shape strategy, influence growth, and deliver an exceptional customer experience.

Key Responsibilities

Take full accountability for a defined portfolio of clients, owning retention, growth, and revenue targets

Develop and execute strategic account plans to maximise long-term value and identify new opportunities

Build and maintain strong, multi-level relationships across your accounts

Negotiate commercial terms and manage channel partner agreements

Drive uptake of the full residential and commercial product portfolio through your accounts

Arrange and lead regular client meetings to strengthen engagement and uncover needs

Collaborate with internal teams to ensure a seamless and high-quality customer journey

Work with clients to increase market share through joint initiatives

Develop proposals with support from senior leadership

Create and deliver joint marketing campaigns and promotions

Deliver impactful CPD presentations to improve product adoption

Provide training to clients to enable effective resale of products

Follow up on inbound leads to nurture and expand account relationships

Gather market feedback to inform product development and business strategy

Ensure all client interactions and data are accurately recorded in CRM (HubSpot)

Maintain up-to-date knowledge of the legal and property sectors

What We’re Looking For

Proven experience in account management or relationship-led sales

Strong commercial mindset with the ability to identify and convert growth opportunities

Excellent stakeholder management skills, with confidence engaging at all levels

Experience managing partners, channels, or key accounts

Ability to balance strategic planning with hands-on delivery

Strong communication and presentation skills (CPD delivery experience is a plus)

Highly organised, with strong attention to detail and CRM discipline

Why Apply?

Genuine relationship-first role – not KPI-heavy cold sales

Ownership of key accounts and real influence over growth strategy

Collaborative, supportive environment with cross-functional teamwork

Opportunity to shape client experience and product direction

Competitive salary, bonus structure, and benefits

ST Talent are the appointed recruitment consultancy for this vacancy.