Account Manager

About the Role

We are seeking an experienced Account Manager to join our client on a 6-month temporary maternity cover assignment.

This is an excellent opportunity for someone who enjoys building client relationships, managing multiple accounts, and making an immediate impact within a busy and supportive team.

This role is ideal for candidates who are available at short notice and looking for a rewarding temporary assignment with a clear project focus.

Key Responsibilities

Managing a portfolio of client accounts and acting as the main point of contact

Building and maintaining strong relationships with key stakeholders

Responding to client enquiries via phone and email in a timely manner

Coordinating customer requirements and ensuring expectations are exceeded

Providing regular account updates and reporting

Supporting contract renewals and service reviews

Working closely with internal departments to ensure smooth service delivery

Resolving any customer issues professionally and efficiently

Maintaining accurate customer records and CRM systems

Delivering a high standard of customer service at all times

About You

Previous experience in Account Management, Customer Success, Client Services, or Relationship Management

Strong communication and relationship-building skills

Confident managing multiple priorities in a fast-paced environment

Excellent organisational and administrative abilities

Proficient in Microsoft Office and CRM systems

Able to work independently and hit the ground running

Available to commit to a 6-month temporary maternity cover assignment

What's on Offer?

Immediate Start Available

6-Month Maternity Cover Contract

Competitive Hourly Rate

Opportunity to gain valuable experience with a well-established organisation

Friendly and supportive team environment

Hours: Monday to Friday, 9am-5pm, office based in Sutton