Account Manager Hospitality Services

Account Manager, Canary Wharf: Up to £80,000 + up to 10% annual bonus

We are seeking an experienced and ambitious Account Manager to take full ownership of a high-profile, multi-site London portfolio within a national account. This is a senior leadership role with accountability for a Global HQ, along with the mobilisation of a new site in 2027, plus some London satellite locations!

This role is critical to the success of the account. We are looking for a confident, decisive leader who can elevate service standards, strengthen consistency, and drive operational excellence. There is long-term progression available for the right candidate.

Key Responsibilities

Full accountability for day-to-day operations across all London sites

Leadership of an existing management team with an overall team of circa 120

Build strong, credible relationships with key stakeholders and clients

Take ownership of decision-making, leading with confidence and accountability

Drive service improvement, operational efficiency and consistency across the portfolio

Manage both cost-plus and commercial financial models, ensuring strong commercial performance

Lead planning and preparation for future mobilisation and site transitions

Embed a high-performance culture and develop future leaders within the team

Person Requirements

Proven multi-site leadership experience

Strong people leader with excellent communication and influencing skills

Background in contract catering preferred

Commercially astute with experience managing complex financial models

Ambitious, resilient and comfortable with a large, fast-paced workload

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Free meals

Free on-site gym

Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Exclusive travel discounts with TUI, Expedia, Booking.com and many more

Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive cash rewards every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families