Account Manager

Account Manager

£75,000 + bonus

A vibrant, food-led operation bringing together hospitality, a Brasserie and a high-quality staff dining restaurant is looking for a brand-new Account Manager.

This is a flagship account, playing an important role within the wider business and regularly hosting senior stakeholder visits. We’re looking for an ambitious and experienced leader to take ownership of this high-profile site, make their mark and drive an exceptional food and guest experience.

This is a fantastic opportunity for someone looking to lead a strong team, influence the operation and play a key role in an important contract!

Main Responsibilities

Lead, inspire and develop a team of circa 35 people, creating a positive and high-performing culture.

Drive an exceptional food and hospitality experience across all dining areas

Build strong relationships with the client, understanding their expectations and continually looking for ways to exceed them.

Take ownership of financial performance, budgets, cost control and commercial opportunities within a cost-plus environment.

Champion food quality, creativity and consistency across all areas of the operation.

Develop and maintain high standards across service, presentation, food safety and compliance.

Work closely with culinary and front-of-house teams to continually evolve the offer and keep the operation exciting and relevant.

Use customer and client feedback to identify opportunities for improvement and innovation.

Play an active role in developing the wider team and supporting succession and talent development.

What we’re looking for

A genuine foodie with strong hospitality instincts who understands that great service is just as important as great food.

A natural leader who can bring energy, personality and confidence to the team

Commercially aware, with a good understanding of budgets, costs and financial performance.

A confident communicator who can build credible relationships with senior clients.

A strong communicator with excellent people management skills, with the ability to coach, develop and motivate others where needed

Organised, proactive and comfortable juggling multiple areas of a complex operation.

This is a brilliant opportunity for a passionate hospitality professional to step up, take ownership of a high-profile food-led operation and grow into their next level of leadership.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Free meals

Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Exclusive travel discounts with TUI, Expedia, Booking.com and many more

Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive cash rewards every time you spend and use them on a wide range of brands

Un-wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families