Account Manager / Client Services – Construction

Client Services Account Manager

An exciting opportunity for a client-focused professional to manage key accounts within the construction and building products sector, supporting client relationships, project coordination and service delivery across architects, contractors and developers.

If you’ve also worked in the following roles, we’d also like to hear from you: Client Relationship Manager, Customer Success Manager, Key Account Coordinator, Client Services Executive

SALARY: £45,000 per annum + Car Allowance

LOCATION: Home-Based (Remote) with Nationwide Client Visits

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity for a Client Services Account Manager to support and develop key client relationships within the construction and building products sector.

As a Client Services Account Manager you will work closely with architects, developers, contractors and key stakeholders, ensuring a high level of service delivery and supporting project specifications from initial engagement through to completion.

The Client Services Account Manager role involves coordinating CPD presentations, maintaining strong client relationships and supporting ongoing projects across sectors including education, MOD, boutique hotels and high-end residential developments.

As a successful candidate, you will join a market-leading organisation, dating back to 1838, known for its expertise, quality and innovation within the construction and building products industry, providing the opportunity to work on high-profile and prestigious projects and build strong, long-term client relationships.

APPLY TODAY

Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

Your duties as the Client Services Account Manager include

Manage Key Accounts: Build and maintain strong relationships with existing clients across multiple sectors

Client Engagement: Act as a primary point of contact for architects, contractors, developers and stakeholders

Project Coordination: Support projects from early engagement through to completion, ensuring client requirements are met

Specification Support: Work collaboratively with stakeholders to support product specifications within project plans

Deliver CPD Sessions: Coordinate and deliver CPD presentations to clients and industry professionals

Stakeholder Liaison: Maintain regular communication with estate managers, facilities managers and decision-makers

Service Delivery: Ensure a high standard of Client Services and responsiveness throughout all interactions

Sector Support: Assist with projects across education, MOD, boutique hotels and residential developments

Regional Coverage: Support clients across a designated UK region, including travel where required

Product Feedback: Provide client insights to support continuous product and service improvement

CANDIDATE REQUIREMENTS

Previous experience in account management, Client Services or customer relationship roles

Proven experience of managing client relationships within a B2B or construction environment

Experience working with architects, developers, contractors or building products

Strong communication and stakeholder management skills

Ability to coordinate projects and manage multiple priorities

Experience delivering presentations or client briefings

High level of organisation and attention to detail

Customer-focused approach with a commitment to service excellence

Ability to work independently and manage a regional workload

Willingness to travel nationally as required

BENEFITS

Car allowance

Pension scheme

21 days holiday + bank holidays

Opportunities for professional development

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14657

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