Account Executive, Enterprise

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Fin's cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.

This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Fin, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.

What will I be doing?

Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.

Full-cycle sales ownership: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach.

Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.

Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.

Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.

Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.

What skills do I need?

Proven success: 5+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.

Hunter mentality: Proven track record of outbounding and creating the majority of your pipeline and revenue.

AI expertise: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.

Quota achiever: Demonstrated ability to consistently meet and exceed sales targets.

Strategic communicator: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.

Solution-focused: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.

Customer-centric mindset: Skilled at building trust and creating value in competitive sales landscapes.

Growth-oriented: Displays intellectual curiosity, ambition, and a commitment to personal and team development

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up

We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen

Regular compensation reviews - we reward great work!

Pension scheme & match up to 4%

Peace of mind