O.C.S. Consulting Plc
London, UK
£30,000 – £30,000
Full-time
On-site
2 days ago
Technical Support & Business Analyst (1 st & 2 nd Line) £27k-£32k depending on experience Flexible Benefits Hybrid (Central London) Permanen…
2nd Line Support Engineer
Bromsgrove (Hybrid)
Up to £40,000
Our client is looking for an experienced 2nd Line Support Engineer to join their dynamic team and provide technical support to their global client base. This is an exciting opportunity for an engineer with a strong foundation in traditional Microsoft technologies, to develop their skills. You will be working in a fast-paced MSP environment, supporting a diverse range of customers. You will have the opportunity of flexible hybrid working.
Provide outstanding support for clients, working with Intune, AD, Windows Server, Group Policy, Exchange Online, Entra DS and Remote Desktop Services/Azure Virtual Desktop
Investigate and resolve security alerts
Improve customer environments by reviewing, installing, testing security and application updates
Maintaining regular communication with clients via email, teams meetings and service desk tools
Responding to monitoring alerts for network connectivity, Microsoft Azure IaaS/PaaS/SaaS services and Microsoft 365 services
Collaborate with clients and internal teams to implement migrations and deliver solutions which are tailored to client requirements
Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.
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