Support Associate (Part-time)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!

We are looking for part-time/student Support Associates to join our Support team in Prague!

What you’ll be doing

Supporting our customers, courier partners and venues via live chat and phone

Ensuring that the delivery operations run smoothly

Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset

You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment

You can work in shifts in mornings, evenings and weekends - our support is open 24/7!

You are fluent in Czech language and you have professional working proficiency in English

What we can offer you

Development of your communication, multitasking and prioritization skills

Participation in side projects, such as automation or training

Personal approach and utmost support in your personal growth

Engaging team culture full of fun, respect and mutual support

Possibility of working from home

Multisport card, Benefit Plus