Support Associate (Part Time)

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!

We are looking for part-time Support Associates (students) to join our Support team in Bratislava.

What you'll be doing

Handling incoming live chats (and occasionally phone calls) from our customers, venues, and couriers

Ensuring that the delivery operation runs smoothly

You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset

You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment

You already have some experience in a customer-facing role, and you are passionate about service

This is a shift work position. You can work evenings and weekends too - We are available to our clients seven days a week from 7:00 am to 1:00/2:00 am.

Supporting primarily Slovakia, with occasional shifts for Czechia or other markets when necessary

You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)

What do we offer

Multisport card

Employee cashback benefit in Wolt credits

Benefit plus card

Snacks and drinks at the office

Possible home office after completin