Senior Strategy and Operations Manager

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London | 💰 £86,000 - £115,000 + Incentive Awards tied to your performance + Benefits ✨

Our Core Banking team⭐ At Monzo, we’re building the one app you can rely on to run your entire financial life. From budgeting and saving to mortgages, investments and business banking, our mission is to make money work for everyone.

We’re looking for a Senior Strategy and Operations Manager to join our Core Banking team, reporting directly to the General Manager of Core Banking. This is a high impact role partnering closely with senior leaders to help drive strategic priorities, improve organisational effectiveness, and ensure we execute brilliantly across a complex and fast moving area of the business.

You’ll act as a strategic partner and operational leader, helping create clarity, alignment and momentum across teams. You’ll balance long-term thinking with hands on execution, helping leadership teams make better decisions, move faster, and stay focused on what matters most.

This role is ideal for someone who thrives in ambiguity, enjoys solving complex organisational challenges, and is excited by the opportunity to influence at scale.

🔑 You’ll play a key role by...

Acting as a trusted thought partner and strategic partner to the Core Banking leadership team

Driving strategic planning and execution across high priority, cross functional initiatives

Owning and improving leadership operating rhythms, including planning cadences, decision making processes, and organisational communications

Creating visibility across organisational, financial and performance metrics to support prioritisation and effective execution

Identifying operational inefficiencies, resolving blockers, and helping the organisation scale effectively

Building alignment across teams and stakeholders, ensuring strategic decisions translate into meaningful outcomes

🤩 We’d love to hear from you if…

You have experience in strategy, operations, consulting, investment banking, Chief of Staff, or similar environments

You combine strong strategic thinking with operational excellence and a bias for execution

You’re highly analytical, comfortable navigating ambiguity, and able to simplify complex problems and information

You have exceptional stakeholder management and communication skills, with the ability to influence senior leaders and build trust quickly

You’re organised, proactive, resilient, and comfortable operating at pace across multiple priorities

Experience in high growth and/or scale up tech companies is a plus

🙌 What’s in it for you

💰 £86,000 - £115,000 ➕Incentive Awards tied to your performance.

📍This role is hybrid working from our London office

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚 £1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

30 min recruiter call

30 min call with the Hiring Manager

2 hours of technical and behavioural interviews

Final call with the General Manager of Core Banking

This process should