KeyStep

Senior Security Engineering Manager

Intercom
London, UK
4 days ago
full-time

Skills & Technologies

RSoftware DevelopmentHelp DeskSAFeeCommerceSalesCustomer SupportIntercomIntegrationDisciplinaryAIInformation Security

Job Description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

The Security Engineering Group ensures that Fin R&D ships secure software and that the development environments that engineering teams operate in to do so remains safe. Become the Engineering Manager of the Application Security team and join the globally distributed Information Security group, overseeing the security and trust of Fin for 25,000+ businesses through defining and holding the bar for the security of our product.

What will I be doing?

As the Engineering Manager of multi-disciplinary security engineering team you will:

Own the security of Fin's engineering Software Development Lifecycle, providing security controls and guardrails to enable our engineering teams to move fast, while developing a secure application.

Drive the execution of security assessments of product features, partnering with our engineering teams to identify security issues and drive their mitigation.

Own product security features, helping our customers to maintain a healthy securi

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

Unlock the full analysis for this job
Sign in to unlock →

Similar roles

See more
Intercom
Dublin, Ireland
Full-time
4 days ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-…

View Job
Contentful
Dublin, Ireland
Full-time
11 days ago

About the Opportunity Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our…

View Job
Contentful
London, UK
Full-time
11 days ago

About the Opportunity Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our…

View Job
Reed
Birmingham, UK
£169,000 – £195,000
Full-time
On-site
4 days ago

Cyber Security Consultant Daily Rate: £700 (Outside IR35) Location: London/Birmingham (1 day onsite per week) Duration: 6 months initially S…

View Job
Square Enix
London, UK
£56,490 – £56,490
Full-time
12 days ago

Job Summary The Senior Security Analyst role will work within our Cyber Security team to detect potential security events, manage risk and d…

View Job
ISS Facilities Services
Edinburgh, UK
£35,722 – £35,722
Full-time
14 days ago

Senior Security Supervisor Contract: Banking Location: Edinburgh, EH2 2LL Hours of work: 48 - 4 on / 4 off, days only, 06:00-18:00 (flexibil…

View Job
Apply NowApply with CV Improver