KeyStep

Senior Product Marketing Manager, Borrowing

Monzo
London, UK
about 3 hours ago
full-timeMarketing & Community

Skills & Technologies

RoadmapStrategyComplianceRegulatorySocial MediaCustomer ServiceMakeBenefitsInfluencingResearchMarket Analysis

Job Description

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London (UK) | 💰£78,000 - £100,000 + Benefits |

We're looking for an experienced Senior Product Marketing Manager to help shape the future of Borrowing at Monzo.

Borrowing is one of Monzo's most important growth areas, spanning everything from helping customers understand and improve their credit health through to personal loans, overdrafts, credit cards such as Flex and homeownership products. As we expand internationally and build the next generation of borrowing experiences, you'll play a key role in defining how these products evolve, scale and succeed in the UK and new markets.

This is a highly strategic role embedded within our Borrowing product squads. You'll work at the intersection of Product, Design, Research and Marketing to help define how we win, what we build, and how we communicate it to our customers.

Product Marketing at Monzo is deliberately upstream. We have a dedicated Integrated Marketing team that leads campaign strategy and execution, allowing PMMs to focus on customer problems, market opportunities, product direction, and proposition development.

What you’ll be doing

Shaping products by bringing customer, market and competitive insight into product strategy, prioritisation and roadmap decisions.

Identifying and scoping market opportunities across the UK and new international markets, helping Monzo identify where to play and how to win, through customer, competitor and market analysis.

Leading product marketing for new products, features and market launches, from early concept through to launch.

Creating compelling propositions, positioning and messaging frameworks that turn product capabilities into clear customer value.

Championing the customer voice through research, insight and a deep understanding of customer needs, behaviours and motivations.

Partnering closely with downstream marketing teams to ensure launches land effectively and products are represented consistently across channels.

Working with legal, compliance and risk teams to ensure products and messaging meet regulatory requirements.

You should apply if

You've helped shape product strategy and influence what gets built, not just how it's marketed.

You've taken products, propositions or categories from concept through to launch, particularly in 0→1 environments.

You take a customer-first approach to everything you do and use customer, market and competitive insight to inform decisions.

You're comfortable forming a point of view, making recommendations and influencing stakeholders across Product, Design and Research.

You're excited by the ambition of what we're building at Monzo and the opportunity to create products that customers genuinely love.

You enjoy the challenge of taking products into new markets and understanding how customer needs differ across geographies.

You thrive in fast-moving, high-growth environments where priorities evolve and new opportunities emerge quickly.

Experience in direct-to-consumer product marketing, building global propositions, or borrowing is a plus.

The Interview Process

Our interview process involves four main stages

Recruiter Call via Phone Call (30 mins)

Initial Ca

Company & Role Analysis

JobSeeker+
Likely perks
Private MedicalPension25+ Days HolidayStock OptionsLearning BudgetFlexible Hours
Culture & working style

Neutral 2–4 sentence summary of what working at this company is like, drawn from public reviews and press coverage. Tone, collaboration style, pace, benefits highlights.

Market salary range

£45,000 – £60,000 (Glassdoor, Levels.fyi, 2025)

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Working at Monzo

Monzo aims to foster an inclusive, caring, and empathetic workplace culture, prioritizing problem-solving for customers. The company promotes an open, collaborative environment, entrusting employees with flexible working hours and autonomy. They are committed to diversity and inclusion, striving to ensure every team member feels a sense of belonging and can perform their best work.

Perks

Remote WorkingFlexible HoursPensionLearning BudgetParental LeaveMental Health SupportLife Insurance25+ Days Holiday

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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking.…

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