Senior Account Manager

Senior Account Manager

Location: Field-based

Salary: £60,000 – £75,000 (based on experience) +Bonus

Type: Full-time, Permanent

About the Role

We’re looking for a high-impact, commercially driven Senior Account Manager who thrives on building powerful relationships and growing revenue. Managing a portfolio of high-value national clients, you’ll play a key role in expanding partnerships, unlocking new opportunities, and elevating the performance of a market-leading service provider.

If you’re a natural networker who loves driving results, influencing stakeholders, and turning conversations into commercial wins - this is a role where you can make a real impact. You’ll own your client relationships end-to-end, deliver exceptional service, and strategically grow your accounts while spotting new opportunities across your region.

Key Responsibilities

Account Management & Relationship Leadership

Take full ownership of a portfolio of major accounts, ensuring strong engagement, trust and long-term partnership value.

Build and maintain high-impact relationships across multiple teams and decision-makers.

Act as the go-to commercial partner for senior stakeholders, ensuring exceptional service at every touchpoint.

Lead strategic account reviews, insight-driven meetings, and performance conversations to drive retention and growth.

Growth & Commercial Delivery

Drive revenue growth across your portfolio through increased usage, upselling, and cross-selling opportunities.

Proactively uncover new business within your accounts and across the wider market.

Consistently hit and exceed targets across retention, account expansion, and new business conversion.

Use data insights to identify trends, risks, and commercial opportunities, shaping strategy to maximise results.

Market Insight & Representation

Confidently represent the business at industry events, networking opportunities, and client meetings.

Bring market trends, client feedback, and competitive insight into the wider business to support strategic planning.

Experience Requirements

Essential

Proven experience in B2B account management and sales, ideally within a service-led or technical sector. No industry specific experience needed.

Strong background in managing senior-level relationships and delivering commercial growth.

Experience working in field-based roles, managing multiple stakeholders and complex accounts.

Excellent communication, negotiation, and presentation skills.

Highly organised with the ability to balance multiple accounts, pipelines, and projects.

Skills & Competencies

Outstanding relationship builder with a consultative, commercial approach

Analytical thinker with strong business acumen

Confident presenter able to influence senior audiences

Proactive, accountable and self-driven

Comfortable with challenging conversations and setting clear expectations

Strategic, results-focused mindset with a passion for growing accounts

Package & Benefits

Highly competitive commission / profit-share scheme

Company car allowance

Pension and corporate benefits package

Leadership development & professional training

All travel, mileage and field expenses covered